Manuel's Alignment & Auto Repair

  • 3.5 of 5 stars
4 reviews

105 S Gilman St, Susanville, CA 96130, us

(530) 257-8004


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jun 28, 2006
Like the other guy said. These guys are REAL Mechanics AND honest. They have never lied to me or any of my family or friends. Sometimes women can feel put off by their jokes. But they are mechanics, and bright enough to be brain surgons if they wanted to be, the only difference is brain surgons joke when you are asleep on the table and not to your face. They'll fix what's wrong and if they find more than they first thought, they'll tell you and be honest about it. They have even come in UNDER estimate. Let me say that again: THEY HAVE CHARGED ME LESS THAN THEY THOUGHT THEY WOULD! Great Mechanics! Dirty shop! Dirty hands! These guys do real work the real way. And like the other guy said, if they think some other shop in town can do a better job on something -- they'll tell you where and who and make the phone call for you! -- GREAT MECHANICS!
Nov 07, 2011
  • N/A
Nov 07, 2011
Dec 30, 2005
If you ask they will tell you what's wrong, what it will cost, and if it's a common problem or not. Being in Susanville parts sometimes take awhile to get there -- but they give you the option of used or new -- and know enough to suggest which is best for your car if you ask. They guarentee their work better than most mechanics -- and I belive them to be the ONLY honest REAL mechanics in 'the Ville'. They are a short Mexican Indian and a Tall White Southern Boy -- quite the team -- and they can fix nearly anything -- and what they can't fix they tell you where THEY go to get the work done. And they have never burned me in nearly 20+ years of living here. They joke with you a little bit -- and some women find this off-putting -- but you won't find better mechanics in the area. Never had a repair that needed redoing and never got a repair that didn't need doing. If you ask them or they know you, they will call you if they find something that ought to be done before more dammage is done. I've never had their guestimates off my more than a couple of dollars and as many times as not it's less than they first guessed. Again -- these are REAL mechaincs - their shop looks like it's old and dirty -- and Manuel doesn't use fancy equiptment to balance or align your tires -- but they STAY alinged, and he does a better job than other shops in town. They even tell you if your driving is werid and how to stop a problem from happening again -- and all in a jokeing way. Great Mechanics -- I have trusted my life to them -- and never felt that anything they did put me in danger -- either out off-road in the High Nevada Desert -- or speeding down 395 toward Reno. I trust them completely. Their jokeing can get weird if you aren't used to it -- but hay -- the Mexicans drive 40 and 50 year old cars for a reason -- and so do Southern Red Necks -- because they are damn good mechanics! -- and if you put two of them in the same shop -- how can you go wrong? -- I once broke a bolt that held on the thermostat housing on my 1959-60 Willys Overland Pick-up. this is how I met them. I called around to see what it would cost to have the bolt drilled out of the head -- and got prices rangeing from about $200 - $300. They said: we can't tell you until we see it. So that sounded better than a wild guess -- so I took the truck down and left it -- when I got home the phone message said: come and get it -- it's fixed. When I called and asked how much, they said 'two-fifty'. Well, heck, that sounded about right from what other shops had told me -- and it was $2.50. They said -- we only charged you for the bolt and labor -- we threw in the WD-40 for free. After that, they were my mechanics -- and when some of my students would complain about other shops -- I'd tell them: try my guys -- and I never heard any complaints except some of the women thought the jokes were directed at them because they were women. Trust me - they aren't -- they joke with everyone that way. And they are honest -- AND compentent. I do trust my life to the work they do. If they did sloppy work, I could die in the desert. really.

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