American Tire Depot, Santa Barbara CA

2.5 of 5 stars

1 reviews

4267 State Street, Santa Barbara, CA 93110, us

(805) 964-0595

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About this shop

Hours
Specialties
Loaners: No
Notes

Score card

They are always honest	N/A
They are competent	1.0/5
Their repair price is reasonable	N/A
They complete the work in a timely manner	N/A
They respond well when they screw something up	4.0/5
They take the time to explain the problems and necessary repairs	N/A
They treat male and female customers in the same manner	N/A
They are always honest	N/A
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	N/A
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	N/A
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	N/A

Prior to an out of town trip, I took my car in for the "Car Care Package" that included oil change & new filter; lube; tire inspection & rotation; battery, brake, belt & hose inspection; and topping off of fluids. The next day I noticed a burning odor, so before I began my trip, my husband and I checked the fluids. We found that the power steering fluid was low, the coolant was very low and the windshield washer reservoir was empty. We consider these to be standard fluids that should have been topped off. When I called to report the oversight, I was offered a free oil change next time I came in. I might take them up on it, but I will certainly double check the oil level.

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