BMW Master Care, San Marcos CA

4.0 of 5 stars

1 reviews

180 Pawnee St, San Marcos, CA 92078, us

(760) 752-5269

Email:

Website URL:

Is this YOUR shop? Claim it and stay up to date!

Add a review

Log in or Sign up to add a review

About this shop

Hours
Specialties: Reminds you when routine maintenance is needed
Loaners: No
Notes

Score card

They are always honest	N/A
They are competent	N/A
Their repair price is reasonable	N/A
They complete the work in a timely manner	3.0/5
They respond well when they screw something up	N/A
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	N/A
They are always honest	N/A
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	N/A
The shop is located in a safe neighborhood	4.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	3.0/5

My 5 series is 13 years old, so it's in a constant state of several things needing repair, replacement, or at least monitoring. This visit was prompted by coinciding oil service and brake pad lights. Wayne provided such a thorough summary of the state of the vehicle and its timeline of things likely needing service that I wonder how different this visit was from a tune-up. He also explained why he was recommending repairing or replacing certain items and not others, and did so at least three times. He also went over all the parts he discussed on a computer display to clarify his points. Friendly, chatty guy, too.

Get the Car Talk Newsletter