Meissner Automotive, San Jose CA

4.8 of 5 stars

3 reviews

811 E Charleston Rd, San Jose, CA 94303, us

(650) 494-3804

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About this shop

Hours
Specialties
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.3/5
They complete the work in a timely manner	4.7/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	4.7/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	4.3/5
The hours of operation are convenient for customers	4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.7/5

These guys are so honorable, they advised me to buy a new car and junk my old one, since the repairs would be too costly to justify fixing the old car, even though they knew that if I bought a new car they wouldn't get such big repair jobs from me for a long time to come. They have, on occasion, rented me a car when repairs took longer than one day. I've gone to them for 10 years and will not switch even though I moved 40 miles away.

Aug 13, 2005

I've been going to Gary for the past 20 years and appreciate the good work he does. One time he recommended a radiator repair, but couldn't explain very well why so I passed on it. A week later, the radiator blew...

Aug 29, 2006

I took my 03 Beetle in for an oil change. Kurt was able to get me in, change the oil AND replaced a burnt out turn signal (for the cost of the bulb only!!) all within 3 hours; all without an appointment. My office is close to his shop and I got a ride back when I initially dropped off the car. He checked the broken front seat, told me the cost of the parts needed and a labor estimate. The car is still under warranty so I will bring it to VW to fix that. I must say that it is refreshing to have a superb first time experience with an auto shop, and will recommend them to anyone. He was honest and informative without a hint of pressure to 'sell' me on anything.

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