Melrose Motors

2 out of three tow truck drivers have told me, "Melrose Motors is the best in the City." Most repairs done in a day. Real responsive. Save the parts for me to look at. Admits mistakes. Has never been wrong with his diagnosis.

I've been taking my cars (Volvo and Mazda) to Roger for 20 years. I've find him absolutely trustworthy and highly competent. Moreover, he has a calm, helpful, reassuring manner. He has always worked my car into the schedule when an emergency strikes.

The only question I could not answer was the one asking whether they respond well when they screw something up. That's because they have never screwed anything up. For years they were a few blocks from where I lived, but their move to 10th Street didn't keep me from taking my car to them. Now I've moved further away, across the Golden Gate Bridge, and I still wouldn't dream of going anywhere else.

Roger was my wife's only mechanic for her old bmw 2002. She really felt she could trust him. Before we got married he work on her car for at least 10 years. She always told me about the work that was needed and I felt good knowing that he never ripped her off. I work in the auto world,a dealership partsmen in fact, and know all the tricks of this trade. Roger is not only a far, good mechanic, he is also a good customer of mine.

They've always been excellent in every respect.

I agree with the all the great comments above! In addition, this is the only place i've ever come to pick up my old junker and had the bill total up to less than the estimate.

Roger is very trustworthy and never recommends any extra work. I feel very lucky to have found this shop, because I'd been ripped off before.

I love Roger. Has cared for my cars (Subaru, Honda, Toyota, Lexus) for over 20 years. The best story was when he patiently removed the desiccated bits of a fly that had somehow died between the dash and the glass cover by tediously removing the parts with wire with a dab of glue via the removed odometer reset knob. Otherwise would have cost hundreds of dollars to open the dash. He just waved me off with a grin, no charge. Has told me several times when work recommended by others didn't need to be done. Has fixed minor things like warning lights inappropriately coming on for free. Answers stupid questions patiently. Now less convenient for me in their new location but still worth the trip. Cars always ready when promised at the price quoted or less. No loaner cars like dealerships but totally honest, knowledgeable, experienced so worth the inconvenience. Referred me to a Mercedes specialist when he felt he couldn't service it appropriately which of course is one reason I know longer own the Benz!