Schatz & Krum Independent BMW

  • 4.8 of 5 stars
1 reviews

8460 Belvedere Ave, #G, Sacramento, CA 95826, us

(916) 381-3144


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Has ASE certified mechanics
Happily gives binding estimates
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
May 07, 2009
A coupla thoughts about Schatz and Krum . . . I was going to sell my BMW due to lousy experiences with the Sacramento dealer's service department and a lack of competent nearby shops. A friend told me about Schatz and Krum, and I'm hooked on them. I examined my car (2003 325xi) very carefully before taking it to them for a 60K service, and they were utterly, totally honest about what the car needed. I brought the car to a tire/muffler/brake shop that works on my ranch's fleet, and we put the car on a lift for a thorough inspection. Schatz and Krum identified a couple of minor items that I discovered, and they didn't even try to upsell me. I played dumb about whether or not the car needed new struts, and they reassured me that it did not. All in all, I tested them to satisfy my inner cynic, and they passed. They've treated two friends of mine well for years. I referred another friend who owns a classic Porsche to their shop after I saw how well they treated female customers. These guys run an honest shop, and I'm going to keep my BMW.

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