Japanese Imports

They did an expensive 60,000 mile service on my car, including replacement of the timing belt. A few days later, the timing slipped and a valve was damaged. They fixed it at their expense with no hassle and attempted to determine why this might have happened (according to them, there was no obvious reason for this to have happened). They came up with what appears to be some good information on this problem in Eagle Talons. They also have won a local newspaper's reader's survey for best import repair shop in Sacramento.

Rob and Eric have done excellent work for my Camry over the years. Their repair rates are reasonable, not the cheapest but much better than a dealership. They will help you save money on parts if they can; for example, they found me a used transmission for $700 (still running fine after 50,000 miles) - the dealership wanted $2000 for a rebuilt. On 2 or 3 occasions, they have made a mistake or missed something, but when that has happened they make the problem right at no charge. I have found them to be completely honest, and they alway have a competent, experienced staff of mechanics. I recently bought a used saab turbo, and Eric says he has an experienced mechanic to work on those too. I look forward to giving him my business and saving big bucks vs. going to the dealership.

Brought my car in because I needed a new starter. Originally I was quoted a price I felt was higher than I had found elsewhere; when I explained I was a student on a limited budget, and showed them their competitor's price, they agreed to take off 25% which was very reasonable. The work was done quickly, within a few hours. They are on a nice part of J, lots of restaurants and cafes nearby if you need to wait, and rental car companies also nearby if you need one. I would bring my car here again.

Great shop for getting recommended maintenance on my Isuzu Rodeo and Mazda MPV. Better prices than dealers, and competent. Good on the repairs, too, fixed my Isuzu's problems the first time, told me I DIDN'T need to fix a couple of things that I thought maybe I should--saved me some dough. Rob and Eric are straight shooters -- I trust 'em!

From 1993-2006 I parted with $8000 to have my 1989 Honda Accord LXi tuned, repaired, coaxed and occasionally cajoled by the experienced hands at Japanese Imports. Though the brothers (curt, unsmiling but unfailingly polite) are evidently right-wing in their politics, this is to be forgiven. Their understanding of car repair is much keener. They can't do everything under the sun (I once spent $2000 and they, countless hours attempting to fix a sporadic air conditioner problem), but for repairs up to and including engine rebuilds, this is good place to go. I estimate overall honesty between 97.127% and 98.356%. Rates are fair. I believe they pay their employees regularly (they tend to stay put) and the mechanics are permitted to turn on circulating fans to alleviate the heat of hot summer days – this probably improves attendance, if not mortality. My new Scion xA will probably find its way to their garage, in due time. Semi-knowledgeable car owners will find here a largely competent staff and can expect a positive outcome. GxD.