Japanese Imports
1617 J St, Sacramento, CA 95814, us
(916) 442-7435
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
They are always honest | 4.4/5 |
They are competent | 4.6/5 |
Their repair price is reasonable | 4.2/5 |
They complete the work in a timely manner | 4.8/5 |
They respond well when they screw something up | 4.7/5 |
They take the time to explain the problems and necessary repairs | 4.8/5 |
They treat male and female customers in the same manner | 3.0/5 |
They are always honest | 4.4/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.4/5 |
The shop is located in a safe neighborhood | 4.0/5 |
The hours of operation are convenient for customers | 4.2/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.5/5 |
Reviews
Apr 24, 1998
They did an expensive 60,000 mile service on my car, including replacement of the timing belt. A few days later, the timing slipped and a valve was damaged. They fixed it at their expense with no hassle and attempted to determine why this might have happened (according to them, there was no obvious reason for this to have happened). They came up with what appears to be some good information on this problem in Eagle Talons. They also have won a local newspaper's reader's survey for best import repair shop in Sacramento.
Jul 27, 2000
Rob and Eric have done excellent work for my Camry over the years. Their repair rates are reasonable, not the cheapest but much better than a dealership. They will help you save money on parts if they can; for example, they found me a used transmission for $700 (still running fine after 50,000 miles) - the dealership wanted $2000 for a rebuilt. On 2 or 3 occasions, they have made a mistake or missed something, but when that has happened they make the problem right at no charge. I have found them to be completely honest, and they alway have a competent, experienced staff of mechanics. I recently bought a used saab turbo, and Eric says he has an experienced mechanic to work on those too. I look forward to giving him my business and saving big bucks vs. going to the dealership.
Sep 25, 2008
Brought my car in because I needed a new starter. Originally
I was quoted a price I felt was higher than I had found
elsewhere; when I explained I was a student on a limited
budget, and showed them their competitor's price, they
agreed to take off 25% which was very reasonable. The work
was done quickly, within a few hours. They are on a nice
part of J, lots of restaurants and cafes nearby if you need
to wait, and rental car companies also nearby if you need
one. I would bring my car here again.
Jan 22, 2004
Great shop for getting recommended maintenance on my Isuzu Rodeo and Mazda MPV. Better prices than dealers, and competent. Good on the repairs, too, fixed my Isuzu's problems the first time, told me I DIDN'T need to fix a couple of things that I thought maybe I should--saved me some dough. Rob and Eric are straight shooters -- I trust 'em!
Feb 11, 2007
From 1993-2006 I parted with $8000 to have my 1989 Honda
Accord LXi tuned, repaired, coaxed and occasionally
cajoled by the experienced hands at Japanese Imports.
Though the brothers (curt, unsmiling but unfailingly
polite) are evidently right-wing in their politics, this
is to be forgiven. Their understanding of car repair is
much keener. They can't do everything under the sun (I
once spent $2000 and they, countless hours attempting to
fix a sporadic air conditioner problem), but for repairs
up to and including engine rebuilds, this is good place to
go. I estimate overall honesty between 97.127% and
98.356%. Rates are fair. I believe they pay their
employees regularly (they tend to stay put) and the
mechanics are permitted to turn on circulating fans to
alleviate the heat of hot summer days – this probably
improves attendance, if not mortality. My new Scion xA
will probably find its way to their garage, in due time.
Semi-knowledgeable car owners will find here a largely
competent staff and can expect a positive outcome. GxD.

Geocoding courtesy of USC Spatial Sciences Institute