General Auto Repair, Sacramento CA

4.9 of 5 stars

3 reviews

1750 Iris Ave, #B, Sacramento, CA 95815, us

(916) 561-6800

Email:

Website URL:

Is this YOUR shop? Claim it and stay up to date!

Add a review

Log in or Sign up to add a review

About this shop

Hours
Specialties: Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.7/5
They complete the work in a timely manner	4.7/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	4.7/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	3.7/5
The hours of operation are convenient for customers	4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.7/5

In addition to being extremely capable, Ken is a very honest person and a pleasure to conduct business with. I take my car repairs very seriously and when Ken recommends something be done, I do not hesitate to give him approval. Ken understands that in order to be successful over the long term in this business you not only need to be a competent mechanic, but you must also treat your customers well. The peace of mind one receives from having their vehicles serviced by Ken is invaluable.

Apr 04, 2002

We have used General Automotive under both father and son over the past 25 years. Work is always fully explained and competently completed. We believe the prices are reasonable given the expertise and quality of work. When asked for guidance on performing a repair, we receive an accurate description of the anticipated work and the pros/cons of having the repair completed.

Sep 08, 2005

I called Ken for my mother-in-law one time about a problem with her car. I explained what was happening and he replied by telling me a few simple things I could try at home to fix it, before she brought it in. I am happy to say I fixed the problem thanks to Ken. Which saved her time and money. I have brought a few different cars to his shop and never had any regrets! I am also a person that usually does not take the time or make an effort like this recommendation.

Get the Car Talk Newsletter