Tom's Automotive Service

  • 4.8 of 5 stars
11 reviews

730 Q St, Sacramento, CA 95811, us

(916) 448-7000


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 07, 2011
Apr 03, 2000
Rick is the best mechanic I've ever found. He is honest, kind and skilled. If he thinks you can get a better deal on a specific service problem (ie muffler) he'll tell you where to get a better deal. You don't need to know anything about cars to feel like you are getting good service. Rick never talks down to you and explains things well.
Mar 23, 2007
Rick the owner was very helpful in explaining to my son what the other mechanic's should of done when they kept charging him and not fixing the problem. Rick fixed for a very reasonable price the 1st time. Wish all mechanic's were like him. Collyn Ferris
Nov 07, 2011
Oct 22, 2008
He will reset my code for free when I put the gas cap on wrong.
Feb 07, 2005
Rick has been running the shop for some time now and he does a great job. He has worked on my Bronco, Blazer and Maxima. His brake job is cheaper than Midas. Old fashioned shop as you talk to Rick and get honest answer.
Jan 10, 2007
Rick at Tom's Automotive is a great mechanic. He is honest, competent, and knows how to speak to a customer. I am never charged for work that does not need to be done.
Jun 21, 2007
Replaced my toyota clutch. Fix locks and steering column on a stolen/recovered Buick. Refused to take money for estimating a repair that was not worth fixing.
Aug 11, 2008
I <3 Rick. I've been taking my cars to him for six years. He accurately diagnoses problems and never performs more work than needed. For example, when I took my car in to have the brake pads replaced (per manufacturer's recommendations), Rick replaced the front brakes and told me the back ones were still good for another 8000-10,000 miles so he didn't replace them at the time. (Who's ever heard of a mechanic turning away work?!) His prices are fair and reasonable. Rick does a good job of explaining problems and recommended courses of action so I understand what is going on. Several of my co-workers also take their cars to Rick, and they are all pleased with his talent and wonderful service.
Apr 29, 2009
Awesome Chevy Mechanic! This shop is a one man show run by a 25+ year mechanic named Rick and he knows his stuff. He really knows Chevy Tahoe's, Suburbans and Trucks because he has owned two of them personally. He gave me an honest quote over the phone for specific work and parts for free. During the work he found another problem and called me to let me know what was going on and fixed it too for a great price. This guy is going to get my repeat service for the life of my vehicle. He also went the extra mile by helping me clean some rust from the undercarriage and spraying anti-rust spray for 10 dollars. This is an honest mechanic that does all the work by himself.Give this small business owner the help he needs to stuck around by giving him some good old fashioned work. He will not disappoint you!!

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