JT Automotive Service Incorporated, Ontario CA

4.5 of 5 stars

4 reviews

4711 Arrow Hwy, Ontario, CA 91763, us

(909) 626-6447

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About this shop

Hours
Specialties: Specialities:
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	4.7/5
Their repair price is reasonable	4.5/5
They complete the work in a timely manner	4.3/5
They respond well when they screw something up	4.7/5
They take the time to explain the problems and necessary repairs	4.7/5
They treat male and female customers in the same manner	4.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.7/5
The shop is located in a safe neighborhood	3.8/5
The hours of operation are convenient for customers	4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	3.0/5

JT has been really good about fixing problems quickly and cheaply. My previous mechanic spent 10 hours hunting for electrical problems, which were easily fixed by JT with a new carburator. Very honest, and open late at night, which is a treat.

Mar 18, 2009

Thank God for JT Automotive! I don't have to worry when I have a car concern or question...they are honest, actually welcoming, explain what needs to be done and why, looks for the cheapest solution, and have it done when it is promised. Joe, the owner, actually explains everything like I have half a brain, which, as a woman, usually doesn't happen when it comes to car repairs. I am referring all my friends to him..no matter where they live because it is worth the drive when you know you are going to get quality work at a fair price. Thanks, Joe!

Mar 25, 2010

I will always go back to Joe at JT Auto. His prices are fair, he is honest, his Tech knowledge is outstanding, and he has kept my Toyota humming, safe, and looking brand new. The last time I was there, I had just left my other most trusted mechanics place of business, after he had spent seven hours over two days trying to solve a problem. Having given up, I drove over to JT Auto, and two hours later drove out with 100% satisfaction. Don't waste your time or stress with other mechanics ... go see Joe.

Jan 07, 2011

I went to JT Automotive after reading reviews on CarTalk. My experience wasn't bad, exactly, but weird. When I walked in and asked whether I could drop my car off, he didn't respond by saying "yes" or "sure" or anything normal. Instead he started asking me questions, almost like an interrogation. How had I heard about his shop? Why was I coming there in particular? Had another customer referred me? It was weird, and eventually it came out that he doesn't like to take any customer who wasn't referred by another customer because he wants to avoid problems like bounced checks.

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