Diamond Auto Body

I had an amazing experience with Victor Pouncil, the proprietor or Diamond Auto Body Shop, who sold a used Mercedes to me that turned out to have a bad head gasket. Within a few days of purchase, the car started having problems. Everyone told me "Caveat Emptor." I was terrified that I had just been taken to the cleaners. I had no reason (and no hope) to expect Mr. Pouncil remedy the deal. I was terrified. I could not afford another car outright. But Mr. Pouncil kept trying to solve the problems with the Mercedes and then the head gasket blew. To my utter astonishment, he said he would make it right. He eventually found a replacement car (a slightly better and one year newer Volvo) at auction which he gave to me and he retook possession of the blown-head-gasket Mercedes. My Volvo has been running perfectly for over six months now and I love it. I am proud to recommend Victor Pouncil as a truly honest automobile body shop owner and worker. Maybe I should have said in the little survey that I am a biased customer because I am now biased in his favor because he proved himself to me to be trustworthy, and that is a rare thing these days.