West Novato Shell Service
2085 Novato Blvd, Northeast Marin, CA 94947, us
(415) 898-8535
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About this shop
- Hours
- Specialties
- Specializes in Transmission workSpecializes in Air Conditioning workSpecializes in Brakes and Mufflers
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 4.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 5.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Jan 29, 1998
The station is a shell gas station with 3 service bays and 4 mechanics who are all ASE certified and three who are smog liscensed. They are very compatent and work well together sharing their years of experience to figure out the really tough jobs. On time a car was brought in for a "no power" problem. It just wouldn't go over 30 mph but would go like heck up to 30 mph. I saw the car there for over a week and every time I saw it a different part of the engine was taken apart; carburator; timming belt; exhaust; valve cover;etc... Finally one day it was gone and when I inquired I was told that the customer had taken the car to a Jiffy Lube prior to the problem occuring and it was found to have 8 quarts of oil in it.
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