Saab & Raffi
5770 Hollywood Blvd, Los Angeles, CA 90028, us
(323) 466-1688
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 5.0/5 |
They complete the work in a timely manner | 4.2/5 |
They respond well when they screw something up | 4.7/5 |
They take the time to explain the problems and necessary repairs | 4.8/5 |
They treat male and female customers in the same manner | 4.7/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 5.0/5 |
The shop is located in a safe neighborhood | 4.0/5 |
The hours of operation are convenient for customers | 4.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.6/5 |
Reviews
Dec 22, 2010
The owner, John, is a master certified Lexus mechanic.
Nice guy, willing to take time to explain things and will
not do unnecessary work. Many times I will ask if something
needs to be done and he will say, "it can wait until next time"
Nov 07, 2011
Dec 22, 2010
They are open 7 days a week. Closed on some big holidays.
If it is something small like an oil change you are taken
in right away. Clean restrooms. The two owners are from the
middle east and you get the standard greeting of "My
Friend" and you feel like you are in a bazaar with a
merchant. They bought it from a Baltimore native and the
business has been there for years. Their mechanics have
been there for years and are as good if not better than
most garages. If you are stuck there midday hike one block
south to the "Roost" carryout for lunch. I do not know how
safe the area is but the police station for the northwest
area of Baltimore is right there.
Dec 26, 2010
I found Raffi through AAA when my car broke down in the
middle of Fairfax Ave. I was towed to SAAB & Raffi and he
accurately diagnosed the problem in about 2 minutes. On
subsequent visits, he was able to locate and fix a problem
in the exhaust system that the dealer had failed to
diagnose in numerous (expensive) attempts, and located a
glitch in the electrical system that took several days of
tracking throughout the dash. Raffi always takes the time
to explain what is being fixed, and always shows me the
parts that were replaced or repaired. Everyone at the shop
is polite and helpful. Because they have a relationship
with Enterprise Rent-a-Car, it does not add horribly to the
cost of repairs to rent a car for a day or two.
Dec 26, 2010
The first time I went to SAAB & Raffi I was towed there
after stalling on Fairfax Blvd. Raffi diagnosed the
problem immediately and fixed it quickly. Since then I
have gone back for routine service as well as problem
solving. Raffi was able to locate a problem in the exhaust
system that had baffled the dealer over many expensive
visits. He and his guys spent two days on another occasion
locating a broken wire behind the dash that was affecting
the AC. I trust Raffi to make sure my car is working
correctly without gouging me. They always explain what
they are doing, and always keep the parts they replace to
show me. Everyone is very professional and very friendly.

Geocoding courtesy of USC Spatial Sciences Institute