• 3.2 of 5 stars
2 reviews

4623 Artesia Blvd Ste 2, Lawndale, CA 90260, us



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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Mar 02, 2012
  • qbunt
I brought my Mini Cooper in to MiniWorx for an oil change and a headlight repair. Upon completing the repair, they told be that the headlight assembly would need to be replaced for the cost of $755 after "trying new bulbs, new control modules and nothing worked". I was also told that I had a leaky valve cover gasket, which I had replaced myself 3 months prior. I found this very strange, so I asked them about it, and the mechanic on duty said "it was a moderate leak and there was seeping around the gasket". I paid for the oil change and drove to a near by gas station and popped the hood to see what had been done. There was residue oil (expected and acceptable) but there was no indication that they had even touched the headlights, swapped any parts at all. No dirt smudged off, no nicks in any of the screws, no fingerprints at all. I found it very odd that there was an oil leak so inspected the valve cover gasket that I replaced myself 2 months prior, and found no seepage, no leak and no oil at all around the valve cover gasket. I decided to see if the bulb was indeed the headlight issue as well. I swapped the bulb from the broken headlight into the light that was working, and to my amazement, it turned right on. This meant that I, in fact, did not need to replace the entire headlight for $755, but simply a bulb for $70 (not a typo). In summary, MiniWorx lied to me about what needed to be fixed in my car. They also provided a false diagnosis that would cost me far more than needed to get the issue fixed. This business needs to be investigated for fraudulent diagnosis and charging customers for repairs far more expensive than needed. These guys are frauds, stay away at all costs. They're $115/hr for worthless advice.
Mar 25, 2012
  • qbunt
MiniWorx took my other review here very seriously. They have since terminated the technician that mis-diagnosed the car, and made me a satisfied customer. These guys are very serious about being the best Mini shop in South County, don't hesitate to give these guys a shot.

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