Nick's Exclusive Svc-Mercedes

4.8 of 5 stars

1 reviews

3360 Mt Diablo Blvd, Lafayette, CA 94549-4012, us

(925) 283-5233

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About this shop

Hours
Specialties: Specialities:
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	N/A
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

Nick has been servicing by cars (1998 C280, 2007 C350) for about 10 yrs. All the work has been scheduled service and miscellaneous things like air conditoning compressor, starter, motor mounts, breaks etc. On one occasion, I had a phone message when I got home from scheduled service asking be to get back as soon as possible because they had installed a faulty seal - returned to Nick's and they replaced the seal while I waited. I find Nick to be honest, work ALWAYS completed when promised. His prices are about the same as the MBZ dealer, but a lot less hassel and Nick is not trying to sell me a bunch of extra service like the local dealer.

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