Best Auto

Robert at Best Auto has taken my vehicles whenever I needed something repaired. Even though he does make appointments with customers, the customer can be assured that, if they need something repaired, they can just bring the vehicle to the shop, even though they may not have an appointment. He, and his other mechanics, have always been honest, and repair the vehicles in a very timely manner. The only problems that he may encounter is if the vehicle is in need of a specialized part, which can take delivery time, which is beyond his control, but he will immediately notify the customer if this is the case. If he finds another problem with the vehicle, he notifies the customer quickly, and is honest with the customer as to how critical the repair may be, or if it is something that would be preventative maintenance that may be able to wait a bit longer before repairing. As far as the survey question about the "screw ups", I haven't had personal experience with him "screwing up" any thing on my vehicles. But, I have seen that if a customer isn't completely satisfied with his work, he works with the customer to make it right, on the spot. He tries hard to live up to the quote of, "Do it right the first time." My satisfaction with Best Auto is extremely high. Best Auto was referred to me by another business person, who is a person who is honest and kind, who had experience with several auto repair shops in our local area. This person found Best Auto to really be the best here, and I agree strongly.