Campbell Ford Performance

  • 4.7 of 5 stars
5 reviews

2541 Winchester Blvd, Campbell, CA 95008, us

(408) 374-6131


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Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Reminds you when routine maintenance is needed
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 06, 2008
You call this the fun part? I have to be humorous here? That, is your job. Sorry, it was a very mundane service visit without any memorable happenings. When it comes to repairs, I kind of like it that way.
Jan 30, 2007
This shop specializes in Ford-built cars. They are such a great and reliable shop for years now I only buy Ford cars because I know I have a fair, convenient and trustworthy place to have them serviced. The shop got the top recommendation from Bay Area Checkbook consumer magazine. Prices are very reasonable.
Nov 07, 2011
Jun 06, 2008
Car: 2002 Ford Taurus SE wagon / 24 Valve (Duratec) engine. I have had a very positive experience with this shop and I will definitely return to this shop. 1) The diagnosis - Excellent I brought my car to the shop after having it previously diagnosed at elsewhere. The mechanic was not able to read any diagnostic codes (previously cleared by other shop) so he took it for a drive and caused the car's computer to record the relevant error codes. Unfortunately for me, the indicated problem was a misfire in the #2 cylinder, and access to the #2 spark plug and wire requires removal of the intake manifold. (Yes, it's true. I wouldn't have believed it if I hadn't previously looked into this). The mechanic called and explained the need for further diagnostic time, along with a very reasonable speculation of the specific problem. 2) Final diagnosis and recommended service After getting to the #2 wire and plug, the mechanic found clear evidence of a bad spark plug wire. The failure was just as he had speculated. From here, he suggested several repair options starting with the minimum (one plug and one wire) along with several repair plus maintenance options (back plugs and wires, all plugs and wires). There was no pressure to go beyond the minimum, nor was there any suggestion to replace additional parts. (Replacement of the coil was suggested by another shop). The mechanic stayed on topic and did not try to sell additional products and services. I have worked on my own cars for many years, both light and medium maintenance and repair. Not once during this experience did I hear anything that raised suspicion about the recommended repairs. I'm (almost) ready to bring my ford cars to this shop for all service and repairs.
Nov 20, 2008
I went to the shop based on CarTalk website info - the shop is very accessible and convenient to public transportation (VTA bus & lightrail). The shop kept me informed of the status of repairs, offered helpful suggestions, and thoroughly explained their diagnosis (defective ABS sensor). I intend to continue using their services on my Mercury Marquis.

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