Automotive West, Antioch-Pittsburg CA

4.3 of 5 stars

1 reviews

1831 Auto Center Dr, Antioch-Pittsburg, CA 94509-1355, us

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About this shop

Hours
Specialties: Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners: No
Notes

Score card

They are always honest	4.0/5
They are competent	4.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	4.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	4.0/5
They treat male and female customers in the same manner	N/A
They are always honest	4.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	4.0/5
The hours of operation are convenient for customers	3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	N/A

I had a horrible experince at a dealership and found these guys thru this site. They were FAR cheaper than the dealer in their hourly rate and bought parts and didn't mark them up and took it over to a tranny shop and didn't mark up that bill, answered all my questions. I didn't feel like they talked down to me, and explained further if I indicated I didn't get it. They went into the risks of not doing something and gave opinions when I asked what they would do. All this jived with the information I got from my brother and Dad. When I discovered some wiring hanging down underneath, I dropped by and they took me right away, fixed it, and apologized for not catching it before they gave it back to me. These guys are great! Unfortunately my "find" will need more work and they are definately first on my list and I have recommended them to friends.

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