New Century BMW

  • 3.2 of 5 stars
2 reviews

1139 W Main St, Alhambra, CA 91801, us

(800) 286-4269


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Offers loaner cars
Keeps track of your cars repair history for you
Reminds you when routine maintenance is needed
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 22, 2004
It's a dealership, OK? And it's BMW. So it's a little pricey. But after a lifetime of bitter disappointment and abuse at the hands of dealers of several manufacturers, I have finally found someone to love. They bend over backwards to make sure you're happy. They take whatever time is necessary to make sure a problem is fixed (I had an elusive problem with my computer that was causing my breaks to lock up. It took them four or five visits to figure it out, but they were as cheerful on the last visit as on the first. It was a siutation where I could have been furious that the problem was not resolved, but their attitude and helpfulness made me feel good). They are kinda busy, so getting in there for anything less than an emergency is not always quick, but I love them anyway.
Sep 14, 2007
My '93 BMW 325i was having a problem with the console in which it would light up several lights intermittently while driving. I took it to a dealer thinking they would be an expert at fixing it. The first thing they said was - "wow, that's a pretty old car". Clearly they did not have experienced mechanics who could deal with older vehices. Regardless, I needed a diagnosis so they went ahead and did a diagnostic. For $120 they told me they believed the issue was the speed sensors in the ABS system. To make a long story short - NO, they were completely wrong. The console had gone bad. Stay away from them unless your car in under warranty. They are only interested in (and competent with) new vehicles - not in maintaining your older models at reasonable prices.

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