Tag: mechanics

66 Posts

should i trust a mechanic who has already made mistakes in repairing our car
May 09, 2012

Today: Can Robert Trust His VW Dealer?

Dear Car Talk

Robert's wife narrowly avoided an accident caused by the negligence of their Volkswagon dealer. Even though the dealer 'fessed up and claims to have fixed the problem with the Passat, she's still skittish. Can they trust that the dealer got it right this time?

mechanics

why would i be charged three times for the mechanic to read the codes from my car's computer
Apr 10, 2012

Did Randy Get Ripped Off?

Dear Car Talk

Randy's mechanic charged him for three times for three separate diagnostic scans in one trip to the shop. Is this dishonest or just bad customer service?

mechanics

What damage to look for after truck falls from lift
Mar 06, 2012

What To Do When Your Truck Falls Off the Lift

Dear Car Talk

Sven's truck fell off the lift at the dealership. What kind of damage should he look for?

mechanics accidents body damage

Can I check a timing belt repair
Aug 01, 2011

Can a new mechanic cure Dave's paranoia?

Dear Car Talk

I just paid more than for a major -mile service on my Mitsubishi Eclipse -cylinder which included among other things replacing the timing belt and water pump I assume I actually got all of the work listed on the service...

mechanics

What is Mechanic Malpractice Insurance
Feb 01, 2011

What is Bonehead Insurance? aka Mechanic Malpractice Insurance?

Dear Car Talk

I recently had the timing belt replaced in my son's car (a '97 VW Passat) by a local mechanic in southwest Michigan. The next day, my son left to drive back to New York City, where he is a student...

mechanics

do I need a premium package when getting routine maintenance
Sep 01, 2010

Does a car with 30k miles really need a 500-dollar premium service?

Dear Car Talk

I have a mechanics' ethics question for you. I drive a 2009 Nissan Rogue. I love this car. I was getting ready for a road trip, and I realized that there were three minor recalls on the car and that it...

mechanics maintenance

Jun 01, 2010

Is paying for a post-diagnostic repair a rip-off?

Dear Car Talk

We recently took our 2001 VW Jetta to the dealer because the Check Engine light was on. After guessing at the solution (something about the code was vague), they charged us 280 dollars for diagnostics and to replace the air filter and...

mechanics repairs

are expensive garage tools worth the money
Mar 01, 2010

Today: Are professional-quality tools really worth the extra money?

Dear Car Talk

I have a question that doesn't involve a car problem. I am currently going to school to earn an associate of applied science in the automotive field. Ever since high-school auto class, I have heard the names Snap-on, Matco...

DIY mechanics repairs

Car damaged when it fell off a lift
Feb 01, 2010

Should Mary further investigate this dealer mishap?

Dear Car Talk

I have a 2003 Toyota Prius, which has gone 67,000 miles. I always take it to the dealer, and recently had it there for its 65,000-mile service. After a fairly long wait, the service manager came to me to tell me that...

mechanics

What is a TSB (Technical Service Bulletin)
Jan 01, 2010

Today: Technical Service Bulletins, explained.

Dear Car Talk

I've heard you refer to "bulletins" ("maybe there's a bulletin on it") in addressing repair problems. My question is this: If there is, in fact, a bulletin out on a repair, does that mean the dealership cannot (or ought not)...

repairs mechanics