Tag: liability
50 Posts

Dec 03, 2012
Should Toyota Pay for New Steering Column?
Dennis's daughter-in-law is having trouble with her Toyota Corolla. At 40,000 miles, the steering wheel fell off. Could this have been her fault? And if not, who should pay? Get Tom and Ray's opinion, right here.

Jun 01, 2009
Today: Tom and Ray investigate a very pricey "who-dunnit."
I have a 2003 Infiniti FX45 that was due for an oil change. I had some time to kill, so I went to a Wal-Mart Tire and Lube Express. I left the car, and when I came back they said they...

Mar 01, 2006
Tom and Ray answer a somewhat hypothetical ethical repair question... from a very cheap customer.
OK guys, here is a somewhat hypothetical ethics question, and since you are the most ethical guys in the business, you get to answer it. Suppose that The Jalopy Garage (not the real name) diagnoses a problem dealing with excessive...

Oct 01, 2005
Should I have to pay a re-stocking fee for parts I didn't end up needing?
I took my car to a mechanic to have a leak checked out. It was losing radiator fluid, and I was concerned (naturally). The mechanic said that the problem was with my radiator and that I would need a new...

Jul 01, 2004
Did leaving a clamp off my radiator hose do any lasting damage?
About two months ago the Toyota dealer left a clamp off my radiator hose after servicing my car After almost making it home about miles the car began to steam This was my first hint that the car was overheating...

Sep 01, 2003
Blowing a Toyota engine without any warning at only 57k miles? Sounds fishy.
Help Our third Toyota Camry with K miles blew a piston last week The oil light never came on until the last few seconds of the engine's life The car never leaked oil in its parking spot We had the...

Dec 01, 2002
Mechanic admits I didn't need a new engine, so do I have to pay for it?

Oct 01, 2002
If a car's broken into in a mechanic's lot, who pays?

Aug 01, 2002
Is it possible for a partially tightened oil plug to work its way loose after a few thousand miles?
