Nippon Motor Service

  • 4.5 of 5 stars
6 reviews

4630 E 1st St, Tucson, AZ 85711, us

(520) 881-8976


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Keeps track of your cars repair history for you
Reminds you when routine maintenance is needed
Has ASE certified mechanics
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 07, 2011
Nov 14, 2002
When I call to make an appointment, after I tell them my name, the response is "How's that '97 Tacoma?" They know my truck, remember my dog and give good service. They offer a liscense plate frame with their name that gives discounts on repairs. The money from the liscense plate frame goes to the Humane Society.
Nov 07, 2011
Nov 12, 2004
I have been taking my Toyotas and Honda to Nippon for the past decade. They are great to work with! I always get an explanation of what they did and what was involved. I do not recall ever having to take a vehicle back to get the work redone. I had an aging Landcruiser Wagon , a Toyota Camry, Geo Prism and Honda Accord I have had serviced there. Charges for work were reasonable and they also offer a shuttle service. Lot of staff have been there a long time and have a long list of loyal customers. Owners are Cathy and Tubb Troyer. Primary person for check in and check out is JoAnn Petruska, very knowledgeable and personable . They are really fine people!
Sep 04, 2009
They haven't serviced my two cars, yet, and that's why I like them! I had problems with a 2000 Camry key lock, where I couldn't get the key out. They were willing to do it and re-key the car, but first suggested I try yet another spare key. Guess what, it worked. I'm sure I'll need it done at some point, but how often do you find a mechanic who gives you advice that saves you $250? Well, they did it again. The dealer said my 2003 Civic Hybrid needed new front struts at $685. I took it to Nippon Motors for a second opinion. Within 10 minutes, the mechanic came out and said, yes, there was a little leaking, but they didn't recommend fixing it until it got down to half way, which might be another 10K miles. They easily could have done what the dealer did and I never would have known the difference. Guess where I'm getting my Japanese cars serviced from now on!
Jan 13, 2011
Tubb and mechanics have serviced my Toyotas for over 10 years, and have done it right everytime. Always easy to get an appointment for work . Best shop I have ever dealt with.

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