Carmen's Innovations
21837 N 27th Ave, #1, Phoenix, AZ 85027, us
(623) 581-9554
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About this shop
- Hours
- Specialties
- Specializes in Transmission workSpecializes in Air Conditioning workSpecializes in Brakes and Mufflers
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 5.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.0/5 |
Reviews
Nov 07, 2011
Sep 05, 2002
Being female, as a general rule, anyone in the auto industry tends to assume I am ignorant or am not going to do the research necessary to get the job done at the fairest price in the timeliest manner. Not Carmen! The very first time I took my car there, it was almost a "test". I had just been told by another repair shop that it would take close to a thousand dollars to fix my car. I took my vehicle to Carmen, relayed what I had been told and simply asked if he could do it for less. Of course, I ended up leaving my Toyota with him. Shortly thereafter, I recieved a phone call from Carmen telling me what was really wrong with my car and that it would not cost more than $150! Needless to say, I have since then referred numerous happy, loyal customers.
Geocoding courtesy of USC Spatial Sciences Institute