Little Charles Automotive, Russellville AR

4.5 of 5 stars

1 reviews

410 W Parkway Dr, Russellville, AR 72801, us

(479) 968-7828

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About this shop

Hours
Specialties: Guarantees all work for at least 1 month or 1000 miles
Happily gives binding estimates
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	N/A
They take the time to explain the problems and necessary repairs	3.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.0/5
The shop is located in a safe neighborhood	4.0/5
The hours of operation are convenient for customers	3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	2.0/5

The owner, known as Little Charlie, seems to know exactly what he is doing and while the shop is small and inconvienently located, he seems to be busy every workday with at least four cars that I've noticed. When a starter unit he installed failed, he gladly replaced it for me as it was still under warranty.

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