Austin Brothers Tire & Auto, Conway AR

5.0 of 5 stars

3 reviews

201 Skyline Dr # 1120, Conway, AR 72032, us

(501) 327-4463

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About this shop

Hours
Specialties
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	4.7/5
The hours of operation are convenient for customers	4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

Hugh Austin is the greatest. I've taken my car to him for various things (tires, alternator, starter, oil change, etc.) for the past 7 years. If it's something simple there is often NO charge. If he can't fix it, he sends you to people he knows and trusts. I recommend him to all my friends. If I don't have a ride back to my house, he either lets me borrow his car/truck or has someone take me back home and then come and get me when the job is done. You couldn't ask for anything better.

Dec 21, 2006

I actually have a warranty Saturn, so this is not my general repair shop. However, they have fixed two flat tires for me absolutely free of charge--they fix the flat, put it back on the car, and return the spare to the trunk. I have recommended this business to other people who have been satisfied and appreciated the service. I will encourage them to submit reviews.

Apr 12, 2010

I went to Austin Brothers to have the power steering belt replaced on my Chrysler Sebring Convertible. I was also having some problems with my key not turning properly in the ignition (a problem which I had temporarily fixed with a mallet!!!) They were courteous and explained they had never heard of that particular solution before, but the total cost for both repairs would be around $210 or so. Fair enough. When I picked up the car the total cost was... Ready?... $21.96. The belt was fine, but needed tightening, and they shot some graphite into the keyhole. They were amazingly friendly and asked for my return business, which they will surely get! I recommend this shop to anyone in my area, especially other women!

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