Jenkins Auto repair
1111 15th St, Tuscaloosa, AL 35401-3353, us
(205) 759-5505
Email:
Website URL:
Is this YOUR shop? Claim it and stay up to date!
About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 4.8/5 |
They complete the work in a timely manner | 5.0/5 |
They respond well when they screw something up | 4.7/5 |
They take the time to explain the problems and necessary repairs | 5.0/5 |
They treat male and female customers in the same manner | 4.7/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.3/5 |
The shop is located in a safe neighborhood | 5.0/5 |
The hours of operation are convenient for customers | 4.5/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.7/5 |
Reviews
Nov 07, 2011
Nov 07, 2001
Jenkins has taken care of all our cars since 1981 - very competent and excellent service. Don't know about how they would respond to a screw-up, as we haven't had to deal with one. Public transportation in Tuscaloosa is virtually nonexistent, by the way.
Aug 16, 2006
These guys are great. Quick turn around and honest pricing.
I have had them work on a 1999 Dodge Carvan, 2001 Toyoto
Camary, 1996 Ford F-150, and a 2000 Honda Civic (100,000
miles) I had a problem the 2000 Honda Civic that was
overheating. It took them 3 times to find the problem
(after the dealer said there was nothing wrong). And after
they found the problem (a broken head bolt-factory defect)
they charged only cost-labor and parts and credited
everything they had charged for the first 2 visits.
Sep 26, 2007
As much as I hated to give them a 3 for fixing the problem
the first time, I wish I could have given them a 6 for
responding well when they screw things up. My car was
shaking when I would put it into reverse. They replaced
the motor mounts which did not fix the problem. I took
it in a second time and they still could not find the
problem. After I took it in the third time, they
replaced the same motor mounts and the problem was fixed.
Apparently one of the motor mounts they used the first
time was defective. When the car was in the shop the
second time, I told them that my car was pulling to the
left. They looked into it and told me that it was a
defective tire and because they could not fix my car that
time, they *gave* me a used (but still in decent shape)
tire. In addition, they did not charge me for any of
the labor for mounting the tire, etc.

Geocoding courtesy of USC Spatial Sciences Institute