Tom's Auto Service
5503 Roy Dr, Helena, AL 35080, us
(205) 663-1303
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About this shop
- Hours
- Specialties
- Specializes in Transmission workSpecializes in Air Conditioning workSpecializes in Brakes and Mufflers
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 4.5/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 4.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.0/5 |
Reviews
Nov 07, 2011
Dec 29, 2008
So I didn't actually take my car in, I called them based on
this site. The problem I'm having with my car is something
that most mechanics can't fix. I've been calling mechanics
left and right trying to see if there is anyway I can avoid
the dealership! When I called him he said that he had no
idea what the problem was, but took my number down and said
that he would call somebody who knew what the problem was.
He called me back within 20 minutes and explained what the
problem was and said where I should take it (the
dealership). He told me what the cost of the part that needs
to be replaced was, so when I go in I'll know the cost of
the part.
I would go back to him with our other cars, just leave the
electronic stuff out.
Geocoding courtesy of USC Spatial Sciences Institute