P T L Auto and Tire, Birmingham AL

4.6 of 5 stars

4 reviews

552 Huffman Rd, Birmingham, AL 35215, us

(205) 836-0022

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About this shop

Hours
Specialties: Keeps track of your cars repair history for you
Road tests vehicles when appropriate
Happily gives binding estimates
Loaners: No
Notes

Score card

They are always honest	4.8/5
They are competent	4.5/5
Their repair price is reasonable	4.3/5
They complete the work in a timely manner	4.8/5
They respond well when they screw something up	4.7/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	4.3/5
They are always honest	4.8/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.5/5
The shop is located in a safe neighborhood	4.3/5
The hours of operation are convenient for customers	3.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	3.3/5

I have been using this shop for the last 12 years and they have never done me wrong. Tim Wilson is the owner and he knows me by my name. On my old Honda Accord that was having a problem, Tim assured that one of it's many transmission problems was not worth fixing because of the value of the car. I have trusted PTL with my business ever since.

May 28, 2004

Do decent work.

Aug 11, 2005

PTL has always treated me more than fairly. For instance, they will usually repair tires for free, whether purchased from them or not. My daughter says thay don't treat women the same as men, they treat them better. Thye have always redone any repaires we were not satisfied with. all-in- all, they are the best shop I have ever used.

Aug 11, 2008

I have been using PTL for about 20 years. I have had problems with them at times but Tim Wilson, the owner, always corrected any problems I had. My son and daughter both use PTL as well. Tim has even come by my house to look at a problem if I could not get the car to him because it wouldn't start. He always provides a ride back home if I can't wait for my car.

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