Metropolitan Auto & Tire, Fairbanks AK

4.9 of 5 stars

3 reviews

2866 Monarch Rd, Fairbanks, AK 99709, us

(907) 455-7450

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About this shop

Hours
Specialties: Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Reminds you when routine maintenance is needed
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	4.5/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.5/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	3.5/5

Metro Garage is a owner/operator mechanic -- he is thoughtful and recomnds what he thinks is the best option for the repair-maintence. He gets creative for low income folks. He also teaches a great AP High School History Course. Through his mechanic work he and his family have become great freinds.

Apr 18, 2006

N/A

These folks always go the extra mile when they can. Once my son's car engine caught fire enroute to school. Instead of making the simple but time consuming and expensive repairs, Metro Garage owner told my son what wires and parts to buy, invited him to the shop on a Saturday, showed him how to replace the wires, was available all day for questions, inspected his work, and didn't charge him a dime!

Mar 22, 2007

Steve is an excellent mechanic, but humble enough to admit if something is over his head. Like many mechanics in Fairbanks he is most familiar with Toyotas and Subarus (as 80% of people in Fairbanks drive those makes), but he was totally willing to work on my Saab. He always lets me know exactly what is wrong, and if there is a way to save me money he will make that suggestion. He always speaks to me personally, and listens to what I have to say about the problem that I am having, and treats me no differently because I am a woman. He sometimes manages to get work done in a very timely manner, even though he is the only mechanic. Definately the most trustworthy mechanic that I have encountered, not to mention an interesting guy.

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