Kocourek Imports (Audi dealership)

  • 5.0 of 5 stars
1 reviews

1501 Morning Glory Lane, Wausau, WI 54401, us

(715) 359-5583

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
N/A
Their repair price is reasonable
N/A
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
N/A
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Oct 20, 2009
On a cross-country trip, my Audi A4 developed problems. We were near Wausau, WI, so we stopped at the service department of Kocourek Imports, which includes an Audi dealership. Even though we were unscheduled, they immediately checked out our car, gave us a detailed explanation of the problem, and clearly outlined the options, including a quick, temporary low-cost option that would get us back on the road the same day. Even though it was an all-day job that could have spilled into the second day, they stayed until the job was done (past shop hours). The entire time, everyone at the service department was extremely helpful and did everything they could to accomodate our situation. We'd definitely feel confident bringing our car here regularly if we lived in the area.

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