Jerry's Automotive Services

  • 4.9 of 5 stars
2 reviews

W229 N2467 County Highway F, Waukesha, WI 53186, us

(262) 542-2600

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Nov 18, 2007
A very honest and competent shop and nice crew. They have worked on many of my vehicles which were always fixed the first time. Very customer-oriented and conscious of time commitments. As with many other good shops, I wish they were open on Saturdays, too, but I can't blame them as I don't work on the weekends, either. Pretty convenient to nearby expressway (I94), but no public transportation. Within walking distance to some local coffee shops and restaurants.
Jun 03, 2010
There is a reason that we drive over 20 miles each way when there are multiple shops within a couple miles of where we live. I have used Jerry's for about 13 years now and have used them for multiple vehicles in our family. These guys are as honest as they come, and you can always speak with John, who is the owner, if you wish to verify something. They have always taken pains to make sure that I understood the needed repair and have patiently answered all questions every single time. They recently contacted a dealership without me asking about a repair on a 6 year old Lexus and found out that the warranty had been extended to 7 years and 100,000 miles for a particular repair saving me in excess of $700.00. This is but one example (and a pretty good one, if I do say so myself) of the premium placed on honesty by this shop. They are also very proficient technically, and I recommend them to every one I know without fear of it coming back on me. You will do well to give them a try.

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