Hopson Auto Repair Incorporated

  • 4.7 of 5 stars
4 reviews

1175 White Rock Ave, Waukesha, WI 53186, us

(262) 547-1771

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Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.3/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.7/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jul 21, 2008
I've taken my vehicles to Hopson for many years. They've always done outstanding work, for reasonable prices. No surprises. A friend of mine had a quote for a repair for over $1000 to fix a leak of power steering fluid from a Mopar dealer. The mechanics at Hopson correctly diagnosed and fixed the problem for $100. I get all my brakes, tires, exhaust, oil-changes, etc there too. The staff becomes very familiar with the car, and they will tell you if you need a repair before you break down.
Dec 22, 2009
They are very professional and do a thorough job! Keep up the good work! Cheers!
Nov 07, 2011
Dec 22, 2009
One of my co-workers previously commented here on my experience. What follows is the unfiltered gory details. :-) I was transitioning between jobs in NE OH and SE WI. This involved many weekend round-trips. My Concorde was already a high-mileage car, but I had kept it maintained religiously. It started leaking power steering fluid. The Chrysler dealer in NE OH told me that it would cost between $1800-2000 for R&R of the rack/pinion/seals, etc, so I bit my tongue and topped off the fluid frequently, hoping to nurse it until my family was resettled and expenses were more sane. I then asked my new co-workers in SE WI if they would recommend a good mechanic, and I was directed to Hopson's. After I described my previously described experience in NE OH to him, Jerry at Hopson's looked over my Concorde and told me he could fix it for a lot less and I gave him the go-ahead. I was presented with a bill for $80, __an_extremely_significant_savings__. Jerry could have tried to take advantage of me, but he did not. It turns out that a cable routed adjacent to the power steering fluid reservoir had very slowly abraded a pinhole in the side of the reservoir. Sometimes the leak would spray onto the exhaust and become a smoke generator, and sometimes it would just drip. I kept the car for another five years after that, and finally donated it to charity. A solid car. A solid and honest mechanic. A solid and honest shop. All my loved ones drive cars that are serviced at Hopson's. I can give no higher praise. Am I biased if I act on a wealth of positive experience?

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