Dick's Twin Ports Transmission

  • 5.0 of 5 stars
3 reviews

317 Tower Ave, Superior, WI 54880, us

(715) 392-2407

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.7/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jan 23, 2004
I just moved from N.C. to Superior in January 2004 to start a new job. A couple days after I arrived, I started my car, heard horrific noises, and could not seem to get it to go into gear. Thinking it was the transmission, I asked around and had it towed to Dick's. They looked at it quickly and got back to me the next day, as promised. Expecting to hear the worst, I was relieved that the transmission was just fine and the sound I had heard was apparently normal for a fairly old car subjected to the insane temperatures up here. They didn't charge me a dime. Kraut was the person I dealt with, and he was super friendly and nice and made some suggestions about engine maintenance that were really helpful to a southerner like myself ignorant about sub-zero driving. A good experience all the way around.
May 11, 2004
I have a daughter in a expensive private college in Duluth MN and live 200 miles west. I gave her a 1993 ES-300 Lexus for transportation, because it would forgive driving mistakes better than anything else I could afford. It is a rare thing to see in the great north and hard to get service for. The seal inside the left axle was damaged when the two axles were replaced by a local garage. The car was picked up by my daughter and drove to Duluth, it lost 5 quarts of fliud and refused to move when she went to use it two days later. They towed it in, put 5 quarts of fliud in it and tested it. Drained and flushed the transmission, replaced the seal and a damaged boot, removed the pan and checked for a burnt smell, and tested before returning it to my daughter. The charge was $248.00 for everything. I was a perfect target for overcharging and basically felt there was nothing I could do but pay up to $2000.00 for a repair. I located them in the yellow pages and took care of everything over the phone. You can call "Kraut" or "Dale" and feel you will receive quality treatment.
Feb 19, 2011
I have always heard stories about shady transmission shops. I wouldn't hesitate take a car back to them again. Great work. Very upfront.

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