Auto Kraft

  • 4.9 of 5 stars
4 reviews

18730 W College Ave, NEW BERLIN, WI 53146, us

(262) 971-1678

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Aug 19, 2005
EXTREMELY HELPFUL IN EXPLAINING PROBLEMS TO THE AVERAGE PERSON. WILLING TO STAY LATE OR SQUEEZE ME IN. EXCELLENT DIAGNOSTIC SKILLS.
Aug 19, 2005
HONEST, RELIABLE AND FRIENDLY SERVICE
Sep 22, 2005
AutoKraft is great. Everyone I've talked to is competent and friendly.
Jun 18, 2012
  • Tiffany3232
Sorry in advance for the long review but I felt the story was worth it... in short they were AMAZING and did a fantastic job! I was looking around for a place to resolve my check engine light issues that I'd been dealing with for months (EGR and emissions stuff) and a friend told me about Auto Kraft. She said her whole family uses them. I was hesitant to go because it was a 30 minute drive for me but when I was calling around to have it looked at Auto Kraft quoted me less than half of what everyone else wanted to just look at the car. I'm so glad I made the trip! Not only was Don honest with me about what was wrong and what will need to be fixed in the future but he explained everything so I knew exactly what they were going to do (without talking to me like I was a dumb blonde). They quoted me a very fair price to fix it so I took it in. When they were done I was driving off and got about a mile away and my check engine light came back on. I turned right around and they went on to not only go over every possible issue but one of his guys ran to Auto Zone for me to exchange my EGR valve that was a bad part in the first place! They spent an extra 2 hours on my car and ran to get the part and didn't charge me ANY THING extra because "they should have found it in the first place"!! Everyone is so nice and happy to help you. This was a great experience after having so many bad ones at other places! Totally worth the drive!

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