Firestone Complete Auto Care

  • 3.3 of 5 stars
1 reviews

1222 Creston Park Drive, Janesville, WI 53545, us

(608) 754-8131

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
4.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
2.0/5
They treat male and female customers in the same manner
2.0/5
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Apr 04, 2006
For the most part, Firestone does basic work well. Of course, tires are their specialty and they're willing to give you a deal. However, I never feel like the manager has a clue who I am even though my wife and I bring our cars there for oil changes, tires, basic repairs... My wife has worse luck than I do. She feels like they talk down to her a bit and always offer to change the windshield wipers at an outrageous cost. They also neglect to call when done with the car. Overall, Firestone isn't bad. They have good hours and decent prices. Just don't expect to get that hometown service--you're never more than a customer!

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