Centerway Auto Repair

  • 4.3 of 5 stars
9 reviews

509 W Centerway St, Janesville, WI 53548, us

(608) 752-4417

Email: 

Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Guarantees all work for at least 12 months or 12000 miles
Loaners
No
Notes
 
They are always honest
4.1/5
They are competent
4.1/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.2/5
They are always honest
4.1/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Nov 07, 2011
Nov 07, 2011
Nov 07, 2011
Jan 15, 2005
They are successful because of their expertise and do not try to sell services or products you do not need; even on simple maintenance, the vehicle receives a safety check and feedback about future maintenance problems.
Nov 07, 2011
Jul 15, 2006
Steve, Matt and Bob are all great people as well as excellent, knowledgeable, honest, experienced mechanics. They have taken care of cars and a truck for our family for years. They have always given honest, helpful advice, including when not to have a repair done. They are a real "large enough to serve you, small enough to know you" team.
Aug 25, 2006
Ater becoming tired/suspicious of frequenting the local Honda and Toyota dealerships in town, I decided to look around for a car repair shop in town. I was delighted to find a shop that not only repairs Japanese cars in a GM town, but one that has a mechanic that was familiar with Hondas. We have been satisfied with their repairs over the last year we've been going to their shop, and the bills have always been more than reasonable. The first time I turned our '92 Honda in for a repair, I was delighted that the owner took the time to take out a laminated diagram of the part he repaired, and explain what he did. I recently took our '01 Toyota in because our check engine light was on. They ran emisssion tests to try to determine the source of the problem. Though they were unable to deterine why the light was on (even after running a computer diagnostic test) they changed my oil and replace a burned out bulb and told me to come back in if the light went on again. I was satisfied they did their best, and was happy to pay for the diagnostic test. I highly recommend this garage.
May 16, 2007
They response quickly to your needs and help to determine what may be wrong with the car. They also will be honest enough to tell you that the cost of the repair may not be a good choice to absorb. Have had work done on two types of autos and have always been satisfied with their work and charges.
Sep 20, 2011
They were going to come and look at my Honda Civic that the brakes failed on. After setting up the appointment for 4:30pm, he called at around that time to tell me his tow truck driver was running late. He asked if I could make it at 6pm. I said sure. I waited in the parking lot for an 1 1/2 hours until 6pm, and he still hadn't shown up, with no phone call explaining why. Finally, at 6:15pm, I was left to drive the car home VERY slowly (with scant brake power). I called and left a message on his cell phone the next day, asking him to please call me. (I'm not sure why I did; I guess because his reputation for being an excellent honest person to do business with.) He never returned my phone, not even to apologize for wasting my time and never showing up. Good luck with this guy.

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