University Radiator and Muffler

  • 4.9 of 5 stars
5 reviews

6904 27th Street West, Tacoma, WA 98466, us

(253) 565-4165

Email: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.7/5
Mar 14, 1998
Excellent service and price. Always an accurate diagnosis and fair estimate. Very flexible for arrangements to get your car in and out. Small shop, 2 person, but very competent.
Oct 16, 2003
  • N/A
You can't ask for a more honest shop. I have been taking all sorts of vehicles (from Japanese econoboxes to my 30' motor home) to them for 10+ years. Extremely fair and competitive prices, too. If you've ever dealt with a bunch of radiator and muffler heads, you know how variable quality can be. That is never the case with Bill and his folks. I used to only outsource stuff I couldn't do myself, but now I routinely have all my brake work done here, and yesterday they installed a new radiator in less than half a day as well.
Oct 16, 2003
You can't ask for a more honest shop. I have been taking all sorts of vehicles (from Japanese econoboxes to my 30' motor home) to them for 10+ years. Extremely fair and competitive prices, too. If you've ever dealt with a bunch of radiator and muffler heads, you know how variable quality can be. That is never the case with Bill and his folks. I used to only outsource stuff I couldn't do myself, but now I routinely have all my brake work done here, and yesterday they installed a new radiator in less than half a day as well.
Oct 14, 2008
I've taken my '02 Altima into their shop on many occaisons and being one that knows about his car, but isn't capable of working on it because of lack of space/tools I can tell when a shop is trying to "pull the wool over my eyes." I have NEVER had that experience with this great shop. They have always been more then willing to listen to my concerns, take my 2 cents, put in their 2 cents and then come out with a solution that is not only affordable for me but also the best quality for my baby. I refer just about anyone and everyone that needs work done on their car to Bill! I just wish they could do transmission work, then I wouldn't have to worry about having to find a shop to replace my clutch, haha!
Nov 07, 2011

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