Art Works Independent Volvo Specialists

  • 4.7 of 5 stars
11 reviews

3029 69th Ave W, #C, Tacoma, WA 98466, us

(253) 565-8847

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.6/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.8/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.9/5
Feb 03, 1998
Nothing really extraordinary. Art is hardworking, honest, competent and reasonably priced. He has over 30 years experience.
Jan 26, 2009
One day I was driving down the road minding my own business, when some nut in front of me slams on the brakes after a quik start from a stop light I had started to go only with not room to move in I Hit the jerk. When I started up again my muffler had some thing wrong with it so off to Art to have him look at it I did. Art exclaimed "Well, here's your problem,"while the car was up on the lift,"your muffer has be come detached from the exhaust pipe. Not to mention that this is Midas crap." It sounded pretty bad to my teenage ears. Next came, "I would have to replace the whole system with Volvo pairs to do a quality job. It would cot around 400 dollars." At the sound of a large some of money my eye rolled back into my head and I felt faint. Art then said," Take it to Midas It won't cost nearly as much." He must have see me grow pail faced before his eyes. Art was right it only cst about $220 there and they still had to replace everthing from the first muffer on out. Today January, 10, 2000, My car over heated and need a temp. sensor replaced. This was very easy and simple to do but, then my car couldn't or wouldn't run very long. Art must have tinkered with the car for 15 minutes before deciding it was the Air Mass Sensor that needed to be replaced. He told me the cost and I was awash in dimay. How could a mostly hollow tube cost 500 dollars. So Now what to do I ask myself. I have to get it and I can't afford it my parents are going to kill me for getting this car in the first place. Art calmly suggests an alternative to going in debt. A used part is definately cheaper and will last a long time anyway because it has been refurbished. After puting the part in and getting my car started (it continues to run this time) He calls for how much the used part runs for, the answer is $150.00 and on the parts bill (no labor cost because of the sudden problem) Art writes down only $125.00 for it instead. I had barely enough money to cover all the costs today but, I feel confident that Art can be trusted with my car and no one else.
Jan 26, 2009
I was very happy with the service I received at Art Works on my Volvo V70. The Volvo dealership told me it was going to be over $1000 to fix a revving problem, and Art Works was able to take care of the problem for $65. I feel like I can trust the mechanics' advice and I am confident that they are not trying to rake me over the coals. I highly recommend this for Volvo care.
Jan 23, 2002
Art takes care of our 1985 240 DL and our 1993 960. He has kept the 1985 on the road through the driving careers of 4 teen age boys.
Oct 09, 2007
Wow, Art is really a trooper and a friendly, helpful mechanic. Our Volvo got one of those mysterious shorts in its electrical system (the type that Volvos tend to get) and he was so patient and more importantly frugal in getting to the bottom of it. We'll definately go to Art Works as long as we own a Volvo!
Nov 07, 2011
Jan 26, 2009
Art has always done a great job with our 1984 240. He is quick to recommend cheaper alternatives to repairs or even tell you if you can fix it yourself.
Nov 16, 2005
Art is a man with great integrity and his employees seem to be the same.They only repair Volvos and are very knowlegable about all of the models.Art keeps a book for his customers that lists either your Volvo for sale or will tell you if he has one listed in the book if you ask for a particular model.He is very helpful!
Jan 26, 2009
I have NEVER been more impressed by an auto shop,owner and employees! Art is the most knowledgeable,personable and generous person I've ever encountered in the business. He works ONLY on Volvo; he makes sure all his employees are certified as Volvo mechanics and he does a lot of work for free...like a friend would... like a lot of neighborhood mechanics used to... it builds good relationships with the customers and ensures repeat business. He has two parrots in the shop (Macaws, actually); a red and a blue...feisty things, but interesting. I had an old '83 240 4dr that had a lot wrong with it..one day, I lost reverse...scared the hell out of me since I darn well knew *that* would be expensive..Volvo parts aren't cheap...if I had taken that car into *anyone* else, I'd have paid for a new transmission or a rebuild, at least. But Art knew it was just a fuse...a 15 cent fuse! The info wasn't even in the Volvo shop manual! I'd still be going there if he worked on Toyota vehicles...but, man, if I ever get another Volvo, I'm headed straight for Art Works! --Caryn Roth
Jan 26, 2009
These guys are honest, competent, they take their time with you, they do a lot of extra little stuff for free and they help you really understand your car. They are a real find for your Volvo!

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