Johnsons Auto Repair

  • 4.8 of 5 stars
4 reviews

21428 Mountain Hwy E, Spanaway, WA 98387, us



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Guarantees all work for at least 1 month or 1000 miles
Road tests vehicles when appropriate
Happily gives binding estimates
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
May 16, 2003
Ken is a master mechanic. He was flight chief on Rescue helicopter, skilled machinist, and practical realist. He can fix ANYTHING...
Dec 05, 2004
  • N/A
Friendy, reasonable and they will put in parts you bring or buy elsewhere.....
Jun 22, 2007
My van had smoke coming out of the dashboard at the interior fan switch. Ken Johnson and his crew went to extra effort to repair the switch rather than replacing the entire fan switch module in order to save me money. I also had some brake work done and they showed me the actual brake system parts that were replaced. This is exactly the kind of shop I prefer to take my vehicles to for repair. A shop where the mechanics discuss exactly what's going on including showing me the parts that were replaced. You leave feeling you can trust these guys. The final total on the bill was very reasonable. Ken Johnson and the other two mechanics that were there were always friendly and informative.
May 31, 2010
For almost the first time since I have had my car worked on by others, I was surprised and very pleased. Ken Johnson, the owner, is a rare breed. Fifteen minutes after I described the problem my car was having, he had his instruments connected to the car's computer, the problem diagnosed, and the part on order. The repair was completed the next day and was $28 lower than the estimated price. Better still, when my girlfriend asked him about having work done on her 2007 Mazda Miata, he asked her if she was having any trouble with it, to which she answered, no. He then checked her owner's manual and determined that no scheduled maintenance was due. He told her to just bring it in when her next scheduled maintenance is due or if she is having problems with it.

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