North Bend Automotive

  • 4.4 of 5 stars
8 reviews

43306 Se North Bend Way, Snoqualmie Valley, WA 98045, us

(425) 888-4522

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.4/5
They are competent
4.4/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
4.3/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.4/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.7/5
Nov 27, 2001
I have an extremely tempermental 1972 Ford truck that I have been nursing around for the last five years or so. I do almost all the work on it myself, but a while back I developed a new 'condition' that I absolutely couldn't figure out. So, I decided to seek professional help. Every once in a while when driving home to or out of the valley we live in (which requires going up a somewhat steep incline for about two miles-we are in the Cascade foothills outside Seattle) the truck would begin to sputter and lose power so I could barely make it to the top. After letting it sit for a bit it would run smooth as silk for maybe 3 to 4 months and then suddenly strike again, only to disappear mysteriously. Of course I tried everything to recreate or solve the mystery- to no avail. Finally, I called Denny over at the shop and asked if he could give it a look. He said no problem, just drop it off. They proceeded to give it a thorough once over, but couldn't find a thing. Then he asked if he could keep it a day or so. After two days of periodicly sending one of the boys out for a test drive taking it over the hills I had experienced trouble on and even up into the steep nearby mountain pass, he called to inform me-absolutely nothing! No matter what they did, it wouldn't do it again. So, after apologizing and telling me to bring it in the moment it reappears, he said he'd leave the key under the mat so I could pick it up after work. Surprised, I asked, "what about the diagnostic fee?" (assuming I would have to pay some $59 or similar charge for the look under the hood). He replied,"Nah, I'm not going to charge you for not finding a darn thing wrong with it!" And then I realized, "Anyone who would spend that much time fussing with such an old piece of crap and not even get paid for it must be all right." Needless to say, they have been working on all three of our cars ever since.
Nov 07, 2011
Jun 13, 2006
I was towed in off the I-90 freeway and bring my truck in all the time, the shop is such an honest friendly place to be and I feel safe and confident in the repairs they do to my truck I refer all my friends and family to them one of the most honest places around that seattle area that I have come into contact with!
Aug 19, 2007
We broke down outside of North Bend. They figured out the problem in 10 minutes, ordered the part and installed it the next day.
Oct 16, 2008
  • N/A
Honest shop; great customer service; was really nice seeing two ladies in the office being a women it is hard to find someone who you can trust with your vehicle. Especially in this economy. They are honest, friendly, have one of thee cleanest shops I have ever been in I highly recommend them to anyone looking for a good quality and honest shop!
Jan 18, 2009
I live in Seattle and was heading over to Ellensburg to see my daughter, my vehicle overheated and AAA towed me into their shop I was actually shocked when I got to the facility how clean the office was they had a nice waiting area and a great service team. They were very honest with their prices and got my car finished that same day. I was back on the road and over to Ellensburg by 10pm that same night, great company, honest and reliable I recommend them to anyone in the eastside area.
Mar 16, 2009
I was shopping around for a new shop because I just moved to the area, and stumbled upon this website read the reviews and thought I would give it a shot! Very great receptionist kind, courteous, respectful and overall a great team they are very reasonable about their prices, very professional with a very clean and comforting office and waiting area for the customers. I recommend anyone who lives in North Bend, The Ridge, Snoqualmie area to this shop! You can't beat quality repair at a reasonable price! Go North Bend Automotive you have a customer for life!!!
Jul 28, 2011
NBA has worked on my wife's Subaru and my Ford F150 for the past few years. We bought a Nissan Altima in 2008 (sold the Subaru to our daughter) and we will bring that vehicle to NBA after our maintenance package with Nissan expires. Their charges are reasonable, work & customer service is outstanding, and they gave me a ride home when I had to leave my truck overnight. It's nice to have a place we can trust to service our vehicles.

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