Larry's Independent Volvo Service

  • 4.6 of 5 stars
5 reviews

6301 Beacon Ave S, Seattle, WA 98108, us

(866) 972-8850

Email: 

Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Has ASE certified mechanics
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
5.0/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
4.2/5
They treat male and female customers in the same manner
4.0/5
They are always honest
4.6/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
3.4/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Jan 03, 2007
Larry's Volvo has always been fair, quick-working, and friendly. They even helped me fix my car over the phone once, which surely saved me a great deal of time and money. I would highly recommend their service.
Feb 10, 2003
I went to Larry's for a second opinion when I was told by another shop that an engine rebuild was needed. Larry's Volvo came highly recommended by a long time customer who has two volvos with more than 200,000 miles which his shop has maintained for a number of years. Warren (the owner) answered my questions, and said that a $200 repair would fix the problem (a plugged PCV hose), and it did. I've been back several times since, he's pointed out problems, and fixed them at a reasonable price. I have subsequently talked to other very satisfied customers who go out of their way to take thier Volvo to Larry's.
Oct 09, 2007
These guy's are great. They are honest, a pleasure to deal with and fast. For years all of my family had the same model volvo that we all took to Larry's. We were refered to Larry's from Oddvar when I ruined my engine and Oddvar did not want to fix it. Thank god he did, now my family takes all of our Volvo's to Larry's, we have 4 right now. Not only is Larry's nice to deal with but they are much cheaper than Oddvars for brakes and just about everything else.
Jul 27, 2011
I have no proof they did anything to my car. I called wanting a check up for my 2001 Volvo s40 which has over 100,000 miles on it. The car runs great but there is no way that there are not a few fixes that could be made. I had to drop off the car early due to my work hours, so I left a note with a few things I wanted checked out besides the rest of the car. These were all surface things ( wonky seatbelt, broken headlight assembly, etc.) I dropped off the keys and went to work. I called about a half hour after they opened to make sure they got my keys/ note. They confirmed but sounded confused about why I was calling, which was off- putting. They did not call me at all for the whole day. I finally called around 3:30 to see when I could pick up the car. They said it was almost ready to be picked up. I went there after work and they had an invoice with estimates for the 4 things I asked about ONLY. Then I asked how the timing belt looked, he said that the manufacturer didn't recommend replacing it until 105000 miles, so I had another 4 thousand to go. The only proof I have that they even touched my car was the dirty paper they left on the floor board. I will not be going back.
May 05, 2012
  • cfwabq
Short review -- competent, free estimate, no pressure, clear understanding of budget-conscious customer's needs to prioritize and maybe delay the work. He treated me like he cared about my situation. Details follow: I read review # 68578 and was prejudiced to go to one of the two high regarded Volvo repairers in Seattle (I'm new here 20 months with a V70XC bought under the duress of a Crown Victoria trying to enter drivers’ door of my prior Volvo -- totaled). I had an insurance settlement and found a 140K replacement. The high reputation alternatives were inconvenient to my home and travels and pricey in reputation. This disagrees with my present income. I decided to see what Larry’s Volvo would say as I was spooked by an oil lamp that turned into my overfill in the dark of night. I called and the Larry’s owner spoke with me and discussed "I could be this or that" over the phone. Logic and reason and conservative attitude were revealed with no mention of “you gott’a bring it in." I visited and he spoke with me with further chat after-hours when I dropped by to confirm I knew the location. Next morning I delivered car and keys and written list of concerns. I signed the authorization with permission to go after oxygen sensor (diagnosed bad by Firestone after emissions failure) and request to check and maybe fix universal joints. The bus downtown was a few feet from the door. On return, I received a 26 item inspection sheet with observations and follow up discussion of alternatives -- a written annotated report with cost estimates and priorities to delay costs. There definitely was stuff to work on, which I already knew, and he advised I could wait and monitor these with no significant risk if I wanted to delay the work. He indicated the car was definitely a keeper at age 12 and compared repair costs car replacement -- repeating my internal debate. The report came with a computer diagnostic strip with 4 error codes and descriptions and he reset the errors/indicator lamps. Two years back, my buddy “Al”, (5 bay Volvo repair owner back in Utah), recommended his diagnostic computer assessment and never gave me the ticket but charged me nearly $100.00 to run the computer interrogation. Sure, he explained "the diagnostic machine was expensive" but I observe he usually has a waiting list -- the darned computer must be paid for by now. Back to yesterday. As I watched, Larry’s owner removed the overfill from the oil dipstick tube (using a machine – he didn’t draw it out with a soda straw (this wouldn't be very professional), 40 minutes after closing time. He answered my final question, “How Much do I OWE?” ANSWER: “$ ZERO for estimates.” I concede he did no significant work, yet but treated me like he gave a darn about my informed repair decision. NOTE: he walked away from my pre-authorized invitation to repair some things I was told were bad (oxygen sensor and universal joint) and could have run up a high bill. He earned my next work order.

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