Car Tender

  • 4.3 of 5 stars
10 reviews

1706 12th Ave, Seattle, WA 98122, us

(206) 508-5912

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.3/5
They are competent
4.3/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
3.6/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
4.8/5
They are always honest
4.3/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.4/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.6/5
Feb 12, 2006
David is the best there is at Mercedes and probably any other make.
Mar 03, 2007
These guys are absolute experts on all things BMW. Old, new, whatever you have, this is the place you want to go in Seattle. They are not cheap, but they are less expensive than the local BMW dealer. Quality work and personalized service are what it's all about there. Want to really have some fun? Get Patrick or John talking about E30 (1984-1991 3 series) or performance mods. They are an official Dinan dealer and the founders earned their stripes as BMW dealership mechanics before striking out on their own. It's hard to go wrong here but do remember: you get what you pay for.
Nov 07, 2011
Sep 22, 2004
What I love about these guys is that they always tell me "don't fiddle with it if it ain't broke".
Nov 07, 2011
Jan 31, 2007
These guys are top notch and know BMWs, and I assume the other makes they work on, VERY VERY well. From simple repairs, to performance work, to honest advice on car purchases, no one comes close.
Oct 21, 2007
They are always really friendly and remember my name and are always thinking up ways for me to upgrade and improve my car.
Nov 07, 2011
Oct 03, 2009
We used these folks on the recommendation of a friend of ours and were very happy with their services. I only gave them mostly"4"s because we've only been there once, and I'm trying to temper my happiness even though we feel we've found a mechanic we'll certainly stick with for the life of our car. And I wanted to point out where they really excelled with "5"s. We were able to get an appointment at a convenient time of the week for us and I had excellent service from my e-mail correspondence with their scheduling representative. They were very clear, and thorough, and the receptionist who called us mid-day was very knowledgeable about what our car needed. They met each of our "laundry list" of requests (changing bulbs, checking the battery, looking at the car's overall health). They informed us of future repairs they think we'll need in coming months/years, and which ones were more or less important, and why. They also called us with all of their recommendations before doing anything, to verify that we wanted them to do each thing (even when it was still within the agreed upon estimate). They were extremely upfront with costs, and when I said I'd just buy one of the parts on my own and install it, they made me feel right at ease with doing that and not giving them that bit of extra business. And I must say, the candy and thank you card they left in the car when we picked it up, certainly ended our visit on a positive note.
May 27, 2011
Since purchasing my Ford Explorer, I have always taken it to the dealership for repairs. Feeling maybe this wasn't the wisest financially, I looked to the car guys website for a local repair shop. While Car Tenders did come up as a foreign car specialist, they quickly made me feel comfortable that they could repair my Explorer. It turned out I needed a DPFE Sensor and an O2 sensor replaced and an oil change. The oil change was quoted at $125.00 so I passed on that knowing the Ford dealership had a promotion for $21.99. The total cost of the other repairs was $813.92, ( $506.19 for labor, $237.11 for parts, $70.62 Tax). After leaving the repair shop, the Check Engine Light illuminated once again. At the Ford dealership for the oil change, they informed me the O2 sensor was not installed correctly. Also, the cost of the repairs at Ford would have been $266.00 for the O2 sensor and $214.99 for the DPFE sensor including labor and Tax. That's almost half the cost that Car Tender charged me for the repairs. Ford didn't charge me to fix the sensor that wasn't installed correctly as it was a very minor fix, and Car Tender was very nice and I'm sure they would have corrected the problem if I had needed to return to them. My issue was trying to find a reasonable local auto shop to repair my vehicle at a good price, and they certainly are not that. I feel they overcharged me and took advantage of my situation of needing the repairs. I will not return to them and will advise my friend who also repairs her BMW there that they charged me much more that the dealership would have.

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