Gregs Japanese Auto

  • 2.5 of 5 stars
4 reviews

4209 NE Sunset Blvd, Renton, WA 98109, us

(425) 271-7100

Email: 

Website URL: 

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Hours
 
Specialties
Keeps track of your cars repair history for you
Has ASE certified mechanics
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
2.3/5
They are competent
2.8/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
3.5/5
They respond well when they screw something up
1.3/5
They take the time to explain the problems and necessary repairs
3.5/5
They treat male and female customers in the same manner
2.3/5
They are always honest
2.3/5
I would use this mechanic again
2.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Feb 28, 2002
I had a intermittant problem with my '87 Celica. The first time I took it in, they didn't even charge the minimum to fix it. The second time, when it completely failed, they fixed it in a timely manner and I feel a resonable price. I've also taken my '99 Camry in for routine service and they didn't try to sell me any additional service. Honest people!
Nov 07, 2011
Sep 03, 2010
After my wife had an unpleasant experience with taking my son's car in, I wanted to give them a second chance. I took my vehicle in for an oil change and inspection. Greg's told me I needed a rather expensive procedure done to replace "bad transmission fluid." I had my doubts and took the vehicle to the dealer, who said the transmission fluid was fine. (I don't believe the dealer would tell me it was fine if it wasn't - they'd love to sell me an expensive drain/flush/replace, too.) I can only conclude that one of two scenarios is possible: either Greg's actually believed there was a problem with the fluid, in which case I'm concerned about their competence, or they were trying to scam me, in which case I have severe doubts about their honesty.
Jul 05, 2012
  • ifETA
I have taken my Japanese cars here in the past but not used them again until just recently after they messed up a repair a couple of years ago on my wife's Honda van. Recently we took my niece's Nissan to them to replace a faulty starter motor and while this went Ok we also asked them to perform a inspection on the car to see if there were any other issues with car. They compiled a list of issues (3) that needed attention. All told it would add up to over $6K in repairs. While quoting the costs they never provided a list of what they inspected nor could they really completely explain why these repairs needed to be done. Since then we took the car to another repair facility who confirmed our fears that these repairs were not needed. As far as I am concerned I now question either their competence or their honesty. Sorry even though I had my doubts before this was the nail in the coffin.

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