Import Auto Tech

  • 4.9 of 5 stars
6 reviews

17825 NE 65th St Ste A160, Redmond, WA 98052, us

(425) 869-0821

Email: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.8/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.8/5
Feb 04, 1998
Even though he is a one man operation; one time my wife took one of our cars in for an emergency repair and had no way home, Steve took her home himself. Additionally, he always goes out of his way to secure the right part from wherever he has to go to find it. He is ethical almost to a fault and constantly searches for ways to keep the repair bill low. He is one in a million snd I would drive a great distance to keep my cars serviced by him.
May 27, 1999
Steve is the best mechanic I have ever met, specializing in most imported cars. He explains everything without being asked or having to probe for information. He treats women with respect and like they have a brain in their head. He treats men the same way. Steve always offers options, even if it means the customer may chose not to have any work done. He is always looking out for his customers' best interests with regards to safety, cost, convenience, and peace of mind. I have taken two of my cars to him: a 1983 Mazda RX-7, which had extensive work done on it, and my 1997 Honda Civic EX. He is the best! Paula R.
Mar 16, 2001
My first encounter with Steve was via phone as I was living 250 miles away from his shop. I called to ask technical questions about my Fiat. As a woman I was anticipating the far too common attitude of "get a man to do the work for you" or "silly woman you're too ignorant to understand cars." Steve is quite the exception. He gave me the info I needed and told me that I could call again if I had any other questions. Of course I've kept in touch and brought my Fiats to him for a personalized education in their particular personalities. I have a good deal of "backyard" experience with engine rebuilding/repair, brakes, etc., what ever it takes to keep it going (and stopping). Steve didn't know what I did or didn't know when I first called him and not once, not ever, has he been condescending or dishonest. Steve is truely one of those mechanical geniuses. He is a virtual Fiat/Lancia encyclopedia. On top of his amazing expertise he is honest. That's HONEST. Yes Virginia there really are honest mechanics out there. At least one anyway...Steve Ambrose. If I had to rank one quality over the other, I would have to choose honesty just slightly over brilliance. Smart guys still might rip you off. Steve is neck and neck with honesty and brilliance. You can trust his knowledge, experience, honesty, and integrity.
May 04, 2001
Very nice fellow, super informative, warned me away from making unnecessary repairs and charged reasonably for his time and work (though no quote was given). Also was very accomodating and understanding when I dropped my car off at another repair shop (my mistake) and it inconvenienced him.
Dec 06, 2001
Steve Ambrose has worked on our Hondas and Toyotas for the last 5 years, and has kept these 10+ year old cars running reliably. Our experiences with him and his work have never been anything other than positive. He is absolutely honest, smart, competent--and an interesting character besides! He trusts his customers as much as we trust him. We recommend him to everybody we know.
Sep 13, 2006
Very honest and diligent. Kinda hard to get hold of him since his shop is a one-man operation. Looks like he's not able to economically sustain his operation, so he's taken on a part time job now. Too bad for his customers.

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