Ken's Northwest Automotive

  • 5.0 of 5 stars
7 reviews

19470 Viking Ave Nw, #100, Poulsbo, WA 98370, us

(360) 697-5300

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Apr 04, 1999
Wonderful, honest service!
May 24, 2008
Ken and his guys are completely trustworthy. When he describes the problem I don't even ask how much? Just go ahead and fix it. I know that his bill will be reasonable and he is not out to put the screws to me. He has saved me many bucks in the past like remembering the faulty part still had a warranty. Great place to do business. I have recommended him to all my friends. He has been my guy for over 12 years. Andy Boeckl
Nov 07, 2011
Jun 20, 2010
Ken has worked on our Toyota van and Mazda Protege. The Protege had a "check engine" warning light problem that three other garages (including a Mazda dealership) could not fix even though they charged over $300. Ken fixed it the first time for $125. Ken has performed regular maintenance on the Toyota for less than 1/2 the price the local dealer charges. If I had any more cars to maintain, Ken would be my choice for them also.
Nov 07, 2011
Mar 28, 2011
My last experience was most frustrating for them and me. His mechanics spent many hours trying to duplicate the problem I experienced. I was not charged for those extra hours. They did find the problem and corrected it. Ken has saved me a lot of money with his great memory. He remembers when warranty parts are installed and has them replaced when they fail. The only cost then is for labor. He has been our go to guy for the last 15 years. When we take our vehicles in for a problem we never ask for an estimate because we know it will be repaired and affordable. He does not rip off customers.
Jun 15, 2011
Ken runs his a model business. They are very competent, provide a transparent service, their costs are very reasonable, and they do everything possible to satisfy the customer. In short, you can be sure you'll get a good deal at Ken's.

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