Japanese Auto Care Incorporated

  • 4.9 of 5 stars
2 reviews

20804 Highway 99, Lynnwood, WA 98036, us

(425) 771-7767

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Oct 04, 2008
A family operation -Mr. Ghim and his nephews - great guys. They are particularly good about telling me when I don't need something done. They have serviced both new and old cars for us. When working with older cars they are great about letting me know when a used part makes more sense than a new one and they've tracked down some excellent used parts for us. They own up when they don't get it right the first time and complete the repair without additional charge. They recognize my name even when I haven't called for quite a while. They always have me bring the car in the next day! They used to work on Saturdays but I think they've gotten successful.
Sep 10, 2012
  • P3Subhunter
I'm surprised there are not more reviews for this shop. I lived in Washington for 2 years and used to drive a good 20 miles from Snohomish to patronize them, and I was never disappointed. While sometimes hard to get on the phone, they always remembered me and my 4Runner, they always fit me into the schedule, and they always disclosed when they felt work was not required. Plus, the work they did was reasonably priced. I had a number of deferred non-critical repairs completed because I knew I would probably not find a better deal elsewhere. I'm now in the St. Louis area and hoping I can find a shop that does as good a job.

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