Bergsma Motorwerks

  • 2.7 of 5 stars
1 reviews

5925 Hannegan Rd, Ferndale, WA 98226, us

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
2.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
N/A
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
1.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
2.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Apr 30, 2002
Bergsma Motorwerks is a father-daughter operation that specializes in sinking acceptable diesel engines from totaled Mercedes into 300,000-plus mile chassis in which the original engine has finally died. They offer no guarantees for the resulting car, and offer no documentation for their sometimes extravagant claims regarding the replaced engine. They spent nearly three months trying to repair a problem with the charging system in my 300SD: first it was the voltage regulator, which Bergsma replaced and pronounced fixed, which it wasn't; then it was the alternator, which he replaced and pronounced fixed when it wasn't; then he had me spend a month chasing around for the "intermittent short" he was sure was killing my battery. I bought a volt meter and read up on charging systems: and discovered that if Bergsma knew how to use such an instrument he would never have found the "problem" he did, and certainly would not have pronounced it fixed when it wasn't. On the third try under Bosch warrantee he finally gave up. His saleswoman all the while told me my car wasn't worth repairing, and that I should buy one of their unwarranted used automobiles if I wanted a good car. The father, on the other hand, said my engine had 100,000 miles left on it and offered me a trade-in value so he could use my 20-year- old, 230,000 mile diesel in one of his used chassis. Which he would then try and sell, maybe to you. I finally took the car to a competent mechanic in Seattle who found a loose ground wire and a poor ground on the starter, tightened two bolts and sent me on my way. He also noted that Bergsma had overlooked the loose transmission bolts that had produced my complaint about the car's awkward shifting, and wondered why Bergsma had replaced a worn high-pressure fuel-feedback line (the "banana line") with a low-pressure standard line, which will break under pressure. Every town has a discount, huckstering operation like his, this one complete with a website for used parts. Caveat emptor.

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