Greg's Japanese Auto Parts- Service

  • 4.5 of 5 stars
2 reviews

1506 S 348th St, Federal Way, WA 98023, us

(253) 815-1500

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Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
3.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Sep 27, 2010
My 1992 Mazda B2600 started "dogging" on hills. I probably didn't notice it for a long time, as I take the bus to work, and drive only the 3 miles to the bus station every day. But I noticed it on a trip last month. Turns out the problem is related to an oil leak. (I wished I would have called Stump-the-Chumps, but maybe you can use it as a puzzler answer) Because I knew there was an oil leak, and self-service gas stations never have paper towels for checking oil anymore, I stashed a rag inside the hood so I could have something to wipe the dipstick with at every fill up. The place where I stashed the rag partially blocked the air intake, resulting in a too rich mixture, which caused the poor performance. I left the truck at Greg's, and he called me back after they had looked at it. Of course, they recommended a tune-up and fixing the oil leaks, which I declined, as this is a 20 year old work truck, the body is a little rough, I don't drive it very much, and I'm going to trade it in as soon as it starts costing me real money. I'll just find another place to store the rag. I appreciate Greg's honesty for not trying to sell me an expensive procedure to "fix" a simple problem. Greg's is also located fairly close to transit lines and shopping, and offers a "ride home" while you are waiting for your car to be fixed.
Dec 22, 2010
My clutch kept giving out way before it should have. Dealer would put in a new one that lasted no longer than the previous. Greg's found a problem that the car either came with (I bought it new) or was caused by the dealer's ineptness (probably a combination of the two). The clutch Greg's put in has lasted for years and years. I know people are suspicious of "chain" mechanic shops, but in this case, that suspicion is unwarranted.

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