He has a passion for Volvos, knows them better then a tech at a dealership. He is very talkative but takes great pride in his work. If you chat it up with him he is full of great information and knowledge. He will tell you what you need fixed ASAP and what can wait. He will give you a timeline of how long you have to do it before it could potentially cost you more money then you were hoping. Highly Recommend!