Taylor's Auto Body

  • 5.0 of 5 stars
1 reviews

330 Main Ave S, East Seattle, WA 98057, us

(425) 271-3001

Email: 

Website URL: 

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Hours
 
Specialties
Does body work
Guarantees all work for at least 12 months or 12000 miles
Loaners
No
Notes
 
They are always honest
N/A
They are competent
5.0/5
Their repair price is reasonable
N/A
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
N/A
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Dec 12, 2000
I took my truck in after some yahoo backed into the front end. The accident was the day before we left on a two week driving vacation (luckily with a different vehichle). Taylors arranged for a tow to their shop, gave me an estimate before we left and assured me that they would deal with the insurance situation. When the truck was done we were notified and assured that it would remain in the locked yard until we could get a ride to it. Upon inspection I found that the new bumper had small scratches. When I pointed this out they apologized and offered to keep the truck and repair it as soon as a replacement bumper was found or I could take the truck home and bring it back at my convenience. I left the truck and it was completed the next day. While they were working on the truck they put on the cowl vent covers that had been removed prior to the accident and tightened the rattling tailgate that I had mentioned in passing. At no time did I feel talked down to, I did not get the "little lady" treatment and they kept me informed. I hope to never need body work again but if I do. . .

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